Refund/Cancellation Policy

Can I get a refund on Case Chronology after uploading documents?

In most cases, payments for Case Chronology page uploads are not refundable.

If you have an issue with your account or think there’s been an error in billing, please call (813) 393-1262. (813) 393-1262 or email

What happens when I submit a chargeback request?

A chargeback request will cause your team to become locked. The team admin will need to contact Case Chronology to discuss a resolution.